Your appointment is very important to the team members of Advanced Hair Designs, it is reserved especially for you. We understand that sometimes schedule adjustments are nessesary ; therefore we respectfully request at least 24 hours notice for cancellation. 

STRICT AND ENFORCED CANCELLATION POLICY:

Please understand that when you forget or cancel your appointment without giving enough notice, we miss the opportunity to fill that appointment time. Clients on our waiting list miss the opportunity to receive services.  Our appointments are confirmed 48 hours in advance because we know how easy it is to forget an  appointment you booked months ago. Since the services are reserved for you personally, a cancellation fee will be applied. 

-Less than 24 hour notice will result in a charge equal to 50% of the reserved service amount.

-NO SHOWS will be charged 100% of the reserved service amount.

-Appointments made within 24 hours and need to cancel, the client then must cancel within 4 hours of the appointment time or will result in a charge equal to 50% of the reserved service amount.

-Any multiple service or combos must be held with a credit card. Multiple services or combos not cancelled 24 hours in advance will be charged 100% of the reserved service amount. A credit card (capitol hold) transaction may be made on your credit card to reserve the appointment time.

The cancellation policy allows us time to inform our standby guests of any availability, as well as keeping our AHD team members schedules filled, thus better serving everyone. Advanced Hair Design policies are presented and provided in the best quality and tradition of excellent servicing for our established and future clientele. Thank you for viewing and supporting our policy criteria.

CONFIRMATION CALLS:

As a courtesy, we will call and confirm your service appointments 2 business days prior to your appointment, however, if we are unable to reach you, and can only leave a message, please understand that it is your responsibility to remember your appointment dates and times, to avoid late arrivals, missed appointments and cancellation fees.